How to claim and use a Jalan coupon, step by step

By the Japan Hotel Coupon Radar team · Nov 8, 2026 · Checked against official pages · Contains affiliate links

Jalan’s coupons are only on its Japanese site, but you don't need to read Japanese to use one. Four steps, and the buttons to look for.

Jalan's English site has no coupons. They are all on the Japanese site. You don't need to read Japanese: open the page and tap Translate in your browser (how), then look for the Japanese button names below.

Before you start

• Make a free account. Jalan uses a Recruit ID, signed up with your email.
• Always book while logged in. Bookings made without logging in can't use coupons.

Step by step

1. Get the coupon. On the coupon page, tap クーポンGET (get coupon) under the coupon you want, or the blue まとめてクーポンGET button to get them all at once. It is free.
2. Check it was saved. Claimed coupons are listed in My Page under 獲得済みクーポン一覧 (claimed coupons).
3. Find a hotel. Use the search button on the coupon, or search normally and pick a plan that matches the coupon's conditions.
4. Apply it on the payment step. Coupons that fit your booking appear on the payment information screen. Select one and the amount comes off your total before you confirm.

Stacking: up to 4 coupons

Jalan sorts coupons into four types: hotel coupons, Jalan coupons, regional coupons and special coupons. You can use one of each type on a booking, up to four in total, when the coupons are marked 併用可 (can be combined). This is how Special Week deals reach ¥25,000 off.

Rules worth knowing

• Every coupon has conditions: a minimum price, a stay period, sometimes a number of nights. A 2-night coupon won't show up for a 1-night booking.
• Coupons only work for hotel stays in Japan booked on jalan.net. Not for day-use plans or flight packages.
• If the coupon is worth more than your stay, the difference is not refunded.
• Paying online by card and the total hits ¥0? A ¥100 card check is still charged.
• Points (Ponta and others) can be used together with a coupon. The coupon comes off first.

If you cancel

The coupon comes straight back to your account and can be used again, as long as its period hasn't ended. Cancellation fees are based on the price before the coupon.

Based on Jalan's official coupon help page. Rules can change, so check the conditions on each coupon.